Can't merge Apple IDs on iCloud launch

Originator:levifig
Number:rdar://10274885 Date Originated:12-Oct-2011 03:24 PM
Status:Closed Resolved:Duplicate/9594132
Product:iCloud Product Version:1.0
Classification:Serious Bug Reproducible:Always
 
Summary: Signed up for iCloud during beta to test it. Used a secondary Apple ID. Subscribed to iTunes Match ($25). Upgraded my storage to 10GB ($20). Now I want to migrate my MobileMe account and I'll lose all of it.

Steps to Reproduce: Pay for MobileMe. Help test iCloud. Try to migrate MobileMe to iCloud on launch, merging both accounts.

Expected Results: There should be a way to merge Apple IDs.

Actual Results: No way to merge. Data loss. Two accounts. Lost money.


This is a serious issue. There should be a way to merge Apple IDs regardless of iClouds or MobileMes… It can't really be that hard: mass assign purchases to a new ID.


Thank you.

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