WPA2 Enterprise password change leads to no wifi connection
| Originator: | bill.weiss | ||
| Number: | rdar://11419560 | Date Originated: | 09-May-2012 05:51 PM |
| Status: | Open | Resolved: | |
| Product: | Mac OS X | Product Version: | 10.7.3 |
| Classification: | UI/Usability | Reproducible: | Always |
Summary: I have a number of laptops running OS X 10.7.x which on a wifi network using Meraki access points authenticating (via WPA2 Enterprise) to an Active Directory server. If a user's password changes in AD (due to password expiration, lost password, etc), their Mac no longer will authenticate to the network, but will not prompt for a new password. Instead it just spins at the "Connecting" status. To fix, we have to go into Network Preferences -> Advanced -> Preferred Networks, remove our network, and connect anew. Steps to Reproduce: 1. Connect laptop to WPA2 Enterprise network 2. Change credentials on the server side 3. Cause laptop to authenticate to network (sleep/wake, reboot, etc) Expected Results: A prompt for a new password, similar to what I would get if I put in the wrong password while initially configuring the network. Actual Results: Spins on "Connecting" in the wifi menu forever. Regression: Don't know. Notes: I haven't tried this on another wifi network, as I don't have access to another one using WPA2 Enterprise.
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