Review times on Mac App Store too long

Originator:ilja
Number:rdar://12448166 Date Originated:06-Oct-2012
Status:Closed Resolved:
Product:Mac App Store Product Version:
Classification:Serious Bug Reproducible:Always
 
Summary:

After submitting an application for review to the Mac App Store, it takes 26 days on average until the application gets approved.  This is almost 4 times as long as it used to take in the beginning of 2012.
(source: http://reviewtimes.shinydevelopment.com)

Overlong review times cause frustration for users and developers, as bug features and feature enhancements don't arrive in the hand of paying customers as fast as they should.

As a small business owner I'm disappointed and angry about the lack of the performance I'm seeing on Apple's side. Considering the premium commission rate of 30% charged, those review times are not acceptable. The commission payments my company alone has made since the arrival of the Mac App Store should be sufficient to hire a permanent reviewer just for our applications.

Steps to Reproduce:

- submit a new version of an OS X application to the Mac App Store for review 
- wait for almost 4 weeks until bug fixes arrive in the hands of your customers

Expected Results:

- review times should be on pair with iOS app store

Actual Results:

- review times are almost 4 times higher than iOS review times

Regression:

- earlier this year review times where comparable to iOS App store review times

Comments


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