Modernize Radar auth to current Apple ID auth mechanism

Originator:astralbodies
Number:rdar://13527846 Date Originated:28-Mar-2013 01:23 PM
Status:Open Resolved:
Product:Bug Reporter Product Version:
Classification:Security Reproducible:Sometimes
 
Summary:
A number of devs express frustration with simply logging into Radar.  Most times clearing cookies solves the issues, but others are never able to log in again, even on a new machine.

Steps to Reproduce:
1. Attempt to log into Radar with active Apple ID

Expected Results:
Expected to see bug reporter main page

Actual Results:
Usually it works fine, but on occasion cookies that have been corrupted (somehow) prevent a successful login and the user is presented with a puzzling error message.  I would include it here but I don't have the ability to reproduce at the current time.

Regression:
No real way to provide reproducible results.

Notes:
As I mentioned clearing cookies is a usual solution, but some people still continue to have issues.

Comments

Another way to request access

Jake Behrens posted a Bug Reporter FAQ to twitter yesterday: @Behrens: Having issues accessing Radar or have questions? Start here: https://developer.apple.com/support/resources/bug-reporting.html

Of interest was a link to this form for reporting access problems: https://developer.apple.com/contact/appleid.php

I haven't tried it, since I haven't suffered the problem here, but it might be better than emailing the black hole that is devbugs@apple.com

By curtis.clifton at March 28, 2013, 6:36 p.m. (reply...)

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