4-Inch Retina Display Screenshots appear squished on iTunes Connect
| Originator: | igeek1 | ||
| Number: | rdar://15006148 | Date Originated: | 17-Sep-2013 00:04 AM |
| Status: | Open | Resolved: | |
| Product: | iTunes Connect | Product Version: | Safari 6.0.5 (8536.30.1) |
| Classification: | UI/Usability | Reproducible: | Always |
Summary: On the page where you view an iOS app’s details, the 4-Inch Retina Display Screenshots are squished to be the same size as the 3.5-Inch Retina Display Screenshots, resulting in stretching. Steps to Reproduce: 1. Log in to https://itunesconnect.apple.com 2. Click Manage Your Apps. 3. Click an app. In my case, it takes me to the URL https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/73.0.7.3.0.9.3.11.11.3.0.4.0.1 4. Click View Details for a version of the app. In my case, it is an app that is Waiting For Review (at the time of this writing) at URL https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/74.0.0.7.3.0.9.3.3.1.0.13.3.1.1.11.9.1.1.7.0 (attached as Screenshot 1). 5. Note shape and size of screenshots. 6. Click Edit next to Metadata and Uploads. In my case, this takes me to https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/74.0.0.7.3.0.9.3.3.1.0.13.3.1.1.11.9.1.1.7.0 and is attached as Screenshot 2. Expected Results: The 3.5-inch and 4-inch screenshots are shown in the correct aspect ratio, and are the correct size relative to each other (in other words, the same width, and the 4-inch ones are taller than the 3.5-inch ones). Actual Results: On the first page, the 4-inch screenshots are the same width and height as the 3.5-inch ones, which causes them to appear distorted. The circular shapes in the third app screenshot in the attached files make this particularly apparent - they are squished and ellipsoidal. On the second page, the images all appear to be the correct aspect ratio, and there is no distortion. However, the 4-Inch Retina Display Screenshots are the same height as the 3-inch ones, but are narrower, so they appear smaller than their 3.5-inch counterparts. Version: Reproduced in: Safari 6.0.5 (8536.30.1) Chrome 29.0.1547.65 Firefox 23.0.1 Notes: Attaching the two screenshots that I mentioned, plus all of my app’s screenshots that I uploaded to iTunes Connect so you can compare the original files to how they are rendered in the browser. Configuration: The screenshots appear correctly in the App Store on devices and in iTunes, as well as in the app’s online listing: https://itunes.apple.com/us/app/padiddle/id588582342?ls=1&mt=8 They appear distorted only iTunes Connect. Attachments: Sample screenshots: http://cl.ly/UJLo
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