"Write a Review" is disabled when the App Store is presented via StoreKit.

Originator:peter.kamb
Number:rdar://15201622 Date Originated:10-Oct-2013 02:34 PM
Status:Closed Resolved:Duplicate of 14322276
Product:iOS SDK Product Version:7.0.2
Classification:UI/Usability Reproducible:Always
 
Summary:
Apps often include a "Review this App" button in their interface. If the user wants to rate or review the app, they click the button.

StoreKit allows the developer to display the App Store inside their app. This is a perfect use for the "Review this App" function; the user clicks the button inside the app, the app displays the app's page in the App Store via StoreKit, and the user is able to write a review via the "Write a Review" button in the app store.

Unfortunately, in iOS 7 the "Write a Review" button is disabled when the App Store is presented using StoreKit.

Alternately, the app can present the App Store by opining a special url: @"itms-apps://itunes.apple.com/%@/app/id%@". In this case, "Write a Review" is *not* disabled. Disabling "Write a Review" in StoreKit will force developers to use the URL method to open the App Store.

Disabling "Write a Review" removes a major utility from the StoreKit-presented App Store.

Steps to Reproduce:
1. Programmatically open the App Store via StoreKit's `SKStoreProductViewController`.
2. Tap the "Reviews" tab.
3. Attempt to tap "Write a Review"
4. Notice that "Write a Review" is grayed out and disabled (see attached image).

Expected Results:
 - "Write a Review" should *not* be grayed out or disabled.
 - User is able to review the app.

Actual Results:
 - "Write a Review" is grayed out and disabled (see attached image).
 - User cannot rate the app.
 - App developer will choose to open the App Store via the "itms-apps://" URL method, rather than StoreKit.

Version:
iOS 7.0.2 
"Write a Review" was enabled in iOS 6.

Notes:


Attachments:
'AppStoreViaStoreKit.png' and 'AppStoreViaURL.png' were successfully uploaded.

App Store opened via URL: "Write a Review" is enabled
http://i.imgur.com/hdhnEIU.png

App Store opened via StoreKit: "Write a Review" is disabled
http://i.imgur.com/1ukynJH.png

Comments

Engineering has determined that your bug report is a duplicate of another issue and will be closed.

Duplicate of 14322276 (Open)

By peter.kamb at Oct. 14, 2013, 7:17 p.m. (reply...)

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