"Write a Review" is disabled when the App Store is presented via StoreKit.
| Originator: | peter.kamb | ||
| Number: | rdar://15201622 | Date Originated: | 10-Oct-2013 02:34 PM |
| Status: | Closed | Resolved: | Duplicate of 14322276 |
| Product: | iOS SDK | Product Version: | 7.0.2 |
| Classification: | UI/Usability | Reproducible: | Always |
Summary: Apps often include a "Review this App" button in their interface. If the user wants to rate or review the app, they click the button. StoreKit allows the developer to display the App Store inside their app. This is a perfect use for the "Review this App" function; the user clicks the button inside the app, the app displays the app's page in the App Store via StoreKit, and the user is able to write a review via the "Write a Review" button in the app store. Unfortunately, in iOS 7 the "Write a Review" button is disabled when the App Store is presented using StoreKit. Alternately, the app can present the App Store by opining a special url: @"itms-apps://itunes.apple.com/%@/app/id%@". In this case, "Write a Review" is *not* disabled. Disabling "Write a Review" in StoreKit will force developers to use the URL method to open the App Store. Disabling "Write a Review" removes a major utility from the StoreKit-presented App Store. Steps to Reproduce: 1. Programmatically open the App Store via StoreKit's `SKStoreProductViewController`. 2. Tap the "Reviews" tab. 3. Attempt to tap "Write a Review" 4. Notice that "Write a Review" is grayed out and disabled (see attached image). Expected Results: - "Write a Review" should *not* be grayed out or disabled. - User is able to review the app. Actual Results: - "Write a Review" is grayed out and disabled (see attached image). - User cannot rate the app. - App developer will choose to open the App Store via the "itms-apps://" URL method, rather than StoreKit. Version: iOS 7.0.2 "Write a Review" was enabled in iOS 6. Notes: Attachments: 'AppStoreViaStoreKit.png' and 'AppStoreViaURL.png' were successfully uploaded. App Store opened via URL: "Write a Review" is enabled http://i.imgur.com/hdhnEIU.png App Store opened via StoreKit: "Write a Review" is disabled http://i.imgur.com/1ukynJH.png
Comments
Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!
Engineering has determined that your bug report is a duplicate of another issue and will be closed.
Duplicate of 14322276 (Open)