right to play sounds not always granted even if granted by user

Originator:ubuermey
Number:rdar://15254373 Date Originated:2013-10-17
Status:open Resolved:
Product:iOS Product Version:7.0 ff
Classification:Other Bug Reproducible:sometimes
 
Summary:

Our app displays notifications with custom sounds and is capable of receiving push notifications (with rights to badge & play sounds requested on launch).

At least on some new installations on iOS7, the right to play sounds is not granted, not even for LOCAL notifications. Users have to manually grant this right in Settings / Notification Center.

Steps to Reproduce:

- install app on iOS 7 ff
- on 1st launch, app asks for right to receive PNs (with badge & sound privileges requested)
- app later schedules LOCAL notification w/ custom sound
- local notification is displayed, but NO sound is played

Expected Results:

sound should be played

Actual Results:

no sound, textual notification only

Version:

iOS >= 7.0

Configuration:

different customer iPhones

Comments


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