TestFlight / iTunes Connect should provide crash reports

Originator:padraig.kennedy
Number:rdar://19694458 Date Originated:02-Feb-2015 05:46 PM
Status:Open Resolved:
Product:iTunes Connect Product Version:
Classification:Enhancement Reproducible:Always
 
Summary:
The original Test Flight service collected, symbolicated and reported crashes to developers, but this seems to be missing from the new one. 

iTunes Connect also previously collected some crashes (though it wasn't very effective at getting them all)

This means we still have to setup and pay for a service like http://hockeyapp.net/features/ to collect and symbolicate crash reports. 

Steps to Reproduce:
1. Release a beta
2. Get feedback about a crash
3. Force non-technical user through the arduous process of manually collecting crash reports
4. Symbolicate them manually.

Expected Results:
1. Release a beta
2. Log in to iTunes Connect and view beautifully symbolicated crash reports, broken down by app version, user’s iOS version, etc.

Actual Results:
1. Beg / force non-technical user through the arduous process of manually collecting crash reports
2. Symbolicate them manually.
3. Sad.

Regression:
This feature was in iTunes Connect (kind of) and was also in the original Test Flight.

Notes:
http://www.crashprobe.com has some good tests to measure the quality of crash reports.

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!