Mobile Safari crashes or reloads after taking a picture to populate file input
Originator: | hello | ||
Number: | rdar://20172315 | Date Originated: | 2015-03-16 |
Status: | Closed | Resolved: | iOS 9 |
Product: | iOS | Product Version: | 8.2 |
Classification: | Crash | Reproducible: | Sometimes |
Summary: Mobile Safari crashes or reloads the page showing "A problem occurred with this webpage so it was reloaded". when the user takes a photo after tapping on a HTML file input. Steps to Reproduce: 1. Open a few other tabs with relatively heavy websites (NYTimes, Guardian, CNN, BBC, Adobe, Google image search) 2. Open a website with a file upload on it 3. Select "Choose file" 4. Select "Take Picture" from the action sheet Expected Results: The selected file should populate the input field without crashing the tab/browser. Actual Results: Sometimes the website reloads and shows "A problem occurred with this webpage so it was reloaded" in the banner at the top. On a few occasions we've seen Mobile Safari crashing completely, not just reloading the current tap. Version: iOS 8.2 (12D508) Notes: The behaviour is more likely to happen the more memory is used by a website and other tabs. However, at the same time, we tried reducing the memory footprint of our website and it doesn't make much of a difference. I don't know if it's relevant but we also use a few CSS transitions. We tried building an isolated case to showcase the behaviour. However with a lot less CSS and Javascript it doesn't cause the crash/reload. Also, trying the same on other devices it seems to be only happening on iPhone 6. Configuration: iPhone 6, 64GB, O2 UK, using WiFi The crash log shows: Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Subtype: KERN_INVALID_ADDRESS at 0x0004000000000368 Triggered by Thread: 0 Thread 0 name: Dispatch queue: com.apple.main-thread Thread 0 Crashed: 0 WebKit 0x000000018a775e94 WebKit::WebPageProxy::didChooseFilesForOpenPanelWithDisplayStringAndIcon(WTF::Vector<WTF::String, 0ul, WTF::CrashOnOverflow> const&, WTF::String const&, API::Data const*) + 44 1 WebKit 0x000000018a751de4 WebKit::WebOpenPanelResultListenerProxy::chooseFiles(API::Array*, API::String*, API::Data const*) + 100 2 WebKit 0x000000018a751de4 WebKit::WebOpenPanelResultListenerProxy::chooseFiles(API::Array*, API::String*, API::Data const*) + 100 3 WebKit 0x000000018a70357c -[WKFileUploadPanel _chooseFiles:displayString:iconImage:] + 468 4 libdispatch.dylib 0x0000000196a0d990 _dispatch_call_block_and_release + 20 5 libdispatch.dylib 0x0000000196a0d950 _dispatch_client_callout + 12 6 libdispatch.dylib 0x0000000196a12208 _dispatch_main_queue_callback_4CF + 1604 7 CoreFoundation 0x000000018539e2e8 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 8 8 CoreFoundation 0x000000018539c390 __CFRunLoopRun + 1488 9 CoreFoundation 0x00000001852c91f0 CFRunLoopRunSpecific + 392 10 GraphicsServices 0x000000018e6eb6f8 GSEventRunModal + 164 11 UIKit 0x0000000189c5a108 UIApplicationMain + 1484 12 MobileSafari 0x000000010006b494 0x100064000 + 29844 13 libdyld.dylib 0x0000000196a3aa04 start + 0
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still happening with ios 10
I am seeing the same problem with an iPhone 7 running the latest iOS, page reloads with "A problem occurred with this webpage so it was reloaded", crash logs include reason:vm-thrashing