Device Enrollment Program Missing for Austria

Originator:oliver.drobnik
Number:rdar://21365708 Date Originated:12 June 2015
Status:Open Resolved:
Product:iOS Product Version:n/a
Classification:Serious Bug Reproducible:Always
 
Summary:
Schools in Austria would like to roll out iPad Minis for pupils. The DEP would be key for doing that in a manageable fashion at scale.

Steps to Reproduce:
1) Try to enroll into DEP with an Austrian Address

Expected Results:
- should be able to join the DEP
- should be able to manage scale deployments of iPads at an Austrian school

Actual Results:
- you receive the message "Deployment Programs are not available in your country"
- see attached screenshot

Version:
n/a

Notes:
Technically we believe that DEP and volume purchasing for Austria should be simple to manifest, since there is factually no difference between next door Germany which has these programs.

Tax-wise the VAT has been unified in the EU (in Jan 2015)to be chargeable at the location of the purchaser. So iTunes has to have put the framework in place to do that for the app store anyway.

We believe that failure to introduce DEP to Austria in a timely fashion will cause schools to execute their plans to purchase iPad Minis and thus undermine Apple's worldwide leadership when it comes to providing hardware for education institutions.

Comments


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