Unable to play resume paused Apple Music due to not logged in error

Originator:stephen.groom
Number:rdar://21651020 Date Originated:02-Jul-2015 01:24 PM
Status:Duplicate Resolved:
Product:iTunes Product Version:12.2.0.145
Classification:Serious Bug Reproducible:Always
 
Summary:
When pausing Apple Music for more than a few minutes, upon resuming the error “The song [] cannot be played because you are not signed in to Apple Music” is shown.  I am still signed into iTunes according to the UI.  I am completely unable to resume playback either by tapping play or choosing another song.  Playback works fine if I quit and relaunch iTunes.

Steps to Reproduce:
1. Open iTunes “For You” and play one of the suggestions
2. Pause playback
3. Wait for a small duration (happens 100% if left for over 20 mins, have been unable to narrow it down any more than this)
4. Press play
5. Observe “The song [] cannot be played because you are not signed in to Apple Music” Alert View

Expected Results:
Playback should continue from where it left off

Actual Results:
Playback is not resumed, and Apple Music is completely unusable until iTunes is relaunched

Comments

Engineering has determined that your bug report (21651020) is a duplicate of another issue (21655164) and will be closed.

By stephen.groom at July 7, 2015, 10:11 a.m. (reply...)

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