Uploaded Preview video blocked by Safari
| Originator: | oliver.drobnik | ||
| Number: | rdar://21729575 | Date Originated: | 08 July 2015 |
| Status: | Open | Resolved: | |
| Product: | iTunes Connect | Product Version: | |
| Classification: | Crash/Data Loss | Reproducible: | Always |
Summary: After uploading a preview video and selecting a start frame I can no longer edit the screenshots because Safari aborts loading the m3u8 file. Steps to Reproduce: 1. Upload a preview video for an app version 2. Save and log out Expected Results: - when you log into this iTunes Connect account and view the app version I expect to see the video preview image Actual Results: - the screen shots panel is blocked and a spinner spins forever - on the Safari console there is an error message about the blocked resource as being "insecure": [blocked] The page at https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/ra/ng/app/951069441 was not allowed to display insecure content from http://a505.phobos.apple.com/us/r30/PurpleVideo5/v4/52/59/71/52597163-0cec-9c4e-68af-55ab65b87fd6/P37072163_default.m3u8. Version: Safari 9.0 (10601.1.35.2.4) on OS X 10.10.4 (14E46) Notes: There is no known workaround at the moment, which means that this effectively disables editing of the screen shots via the web interface.
Comments
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Managed to get around this by using another web browser. Since the video-file is only fetched when using Safari, the error doesn't show so I was able to delete the preview video using the other web browser (I used Opera), then I could login to ITC with Safari and upload a new preview.