OTA Software Update Doesn't Work

Originator:sethfri
Number:rdar://21924797 Date Originated:21-Jul-2015 11:59 AM
Status:Open Resolved:
Product:iOS Product Version:9.0 Beta 3
Classification:Serious Bug Reproducible:Always
 
Summary:
None of the iOS 9 Betas have appeared for me in Settings > General > Software Update. Admittedly, I've only waited up to an hour or two before manually updating using the bits on developer.apple.com, but in the past they've appeared near instantly. I've also tried rebooting my device - still doesn't appear.

Steps to Reproduce:
1. Go to Settings > General > Software Update

Expected Results:
I expect to be able to see the new iOS 9 Beta and update my iPhone

Actual Results:
I have to manually update my iPhone

Comments

Apple Developer Relations

Engineering has requested the following information in order to further investigate this issue:

What build were they previously running before you did the manual update?

Please provide your response or results by updating your bug report and compress any bundled files (e.g. nested folders) prior to uploading.

My Reply

The following scenarios did not work OTA:

Beta 1 > Beta 2

Beta 2 > Beta 3

Beta 3 > Beta 4

Do you have any profiles installed under Settings > General > Profiles? That could (at least in theory) be impacting software updates.

I do have a couple installed for enterprise apps and debugging at work.


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!