Apple Music lost my album?

Originator:goodwinlabs
Number:rdar://22961954 Date Originated:03-Oct-2015 10:55 AM
Status:Open Resolved:
Product:Other Product Version:
Classification:Crash/Hang/Data Loss Reproducible:Always
 
Summary:
This morning I attempted to play songs from the album “The Real Thing: Word and Sounds Vol. 3” by Jill Scott and my phone told me the song was unavailable. I paid for this album and now I’m not able to listen to it because I signed up for Apple Music?

Looking around the internet, it doesn’t seem to have been removed form the iTunes Store or from Apple Music, so what gives?

Steps to Reproduce:
- Open the Music app on your phone.
- Enable Apple Music and Music in the Cloud
- Try to play songs from  “The Real Thing: Word and Sounds Vol. 3” by Jill Scott
- Get an error where you can’t play the song, even if you paid for it.

Expected Results:
You should be listening to Jill Scott’s lovely voice now.

Actual Results:
You get some vague error about not being able to play the song.

Regression:
This worked fine before Apple Music got involved with the music I own.

Notes:
Provide additional information, such as references to related problems, workarounds and relevant attachments.

Comments


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