It's impossible to tell which number is which in the To: field in a new Messages message.

Originator:chriswilliams
Number:rdar://23120180 Date Originated:10/14/2015
Status:Open Resolved:
Product:OS X Product Version:10.11
Classification:UI/Usability Reproducible:Always
 
Summary:
For a meticulously maintained address book, many contacts will have multiple numbers. For example, one contact could have a work number, a mobile number (for an iPhone), a fax number, etc. When someone uses messages and starts a new message to someone that has multiple numbers, it's impossible to tell which one of those numbers is which. This could cause text messages to be sent to fax machines unless one takes the time to switch to Address Book and find the correct number they should be using.

Steps to Reproduce:
1. Create a new contact named "John Appleseed"
2. Give the new contact two different phone numbers with one being a mobile number and the other labeled as a work number
3. Switch to Messages and start a new message
4. Start typing "John Appl" and both numbers will pop up with an option to text message the number but there will be no indication of which is which.

Expected Results:
User should see the labels they've assigned to all of their contacts' numbers.

Actual Results:
Are unable to see the labels you've assigned to the contacts' various numbers.

Version:
OS X 10.11 release and at least all versions of OS X since 10.9.

Notes:
See attached screenshot of iOS in the same situation. It shows the necessary details.

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!