After updating to 10.11.x, user is presented with "Setup User" login window.

Originator:j.a.grigutis
Number:rdar://24261735 Date Originated:20-Jan-2016 02:05 PM
Status:Open Resolved:
Product:OS X Product Version:10.11.3 (15D21)
Classification:Other Bug Reproducible:Always
 
Summary:
Each time I've updated El Capitan (10.11.0 -> 10.11.1, 10.11.1 -> 10.11.2, & 10.11.2 -> 10.11.3), I've been presented with a login screen for a "Setup User" after a certain point in the update process. No passwords will be accepted at this point and there are no options to select a different user or restart gracefully. The only option is to perform a forced restart/shutdown. After rebooting, the normal login window (username and password fields) appears and I can login as a regular user.

Notes:
This Mac is bound to AD and "Display login window as:" is set to "Name and password"

Configuration:
Model Name:	Mac mini
Model Identifier:	Macmini7,1
Processor Name:	Intel Core i7
Processor Speed:	3 GHz
Number of Processors:	1
Total Number of Cores:	2
L2 Cache (per Core):	256 KB
L3 Cache:	4 MB
Memory:	16 GB
Boot ROM Version:	MM71.0220.B06
SMC Version (system):	2.24f32

Attachments:
'sysdiagnose_2016.01.20_13-03-20-0500_795.tar.gz' and 'IMG_1124.JPG' were successfully uploaded.

Comments

I'm assuming yours got closed as a dupe too.

My Mac is also bound to AD and set to prompt for a username and password. In the past few 10.11.4 DPs, I've also noticed that it seems to lose its computer account password every few weeks, which breaks opendirectoryd's lookups and won't let any network user log in. I have to log in as a local user, dsconfigad -remove -force (it won't work without -force), and re-bind it to AD. Any chance you're seeing something similar? The OD debug logs didn't have much that was useful.

FWIW, I just updated to 10.11.4 DP3 (15E39d) and it still did the Setup User prompt. Come on, Apple. Ugh.

No, I'm not seeing that computer account password issue on my Mac mini at the office, but I did run into a problem with a couple MacBooks that were bound to AD. They almost never talk to the AD domain controllers since they are used at home most of the time. About once a month they would not allow me or any local users to login after waking from sleep. I would restart and it would be fine. I have since decided to remove the AD bindings and haven't had the problem since.

So I say just avoid AD binding if you can help it. FWIW, there also is Enterprise Connect.

By j.a.grigutis at May 16, 2016, 6:59 p.m. (reply...)

Same issue

I have the same problem, to get around it you can hit "Option and Return" to get a username/password field and login as the last user.

By christophergrande at Feb. 11, 2016, 2:04 a.m. (reply...)

Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!