Exchange contact groups no longer available in Mail

Originator:freastro
Number:rdar://24400815 Date Originated:28-Jan-2016 04:44 PM
Status:Open Resolved:
Product:Mail Product Version:9.2
Classification:Other Bug Reproducible:Always
 
Summary:
I use Exchange contact groups to simplify sending an email to multiple contacts. In Mac OS X Yosemite, I was able to select an Exchange contact group in Mail and have the email sent to everyone in the group. With Mac OS X El Capitan, I'm no longer given the option to select an Exchange contact group.

Steps to Reproduce:
1. Create a contact group in Exchange.
2. Open Mail.
3. File -> New Message
4. Click the plus sign to the right of "To:"
5. Notice that the Exchange contact group is not given as an option. The contact group will be listed in Contacts but not in Mail.

Expected Results:
I would expect Mail to allow sending an email to a group of contacts.

Actual Results:
The contact group I created in Exchange is not given as an option when I select who to send an email to.

Version:
Mail 9.2 (3112)
OS X El Capitan 10.11.2

Notes:


Configuration:


Attachments:

Comments

Gregory Hart

The issue is still reproducible on 10.11.4 GM. Let me know if you need additional information.

Apple Developer Relations

Please verify this issue with the latest OS X El Capitan 10.11.4 GM and update your bug report with your results.

If you still have any issues, please provide any relevant logs or information that could help us further investigate.

OS X 10.11.4 - 15E65 https://developer.apple.com/osx/download/

Gregory Hart

I can consistently reproduce the issue when I name the group "R&D" or "R&DTeam". I created another group "MyTeam" and wasn't able to reproduce the issue. Could the ampersand be causing the issue in Mail?

Gregory Hart

The issue is reproducible on 10.11.3 GM. See the attached screen recording.

Steps to Reproduce: 1. I created a contact group in the Outlook Web App. 2. I opened the Contacts app to verify that the group is available from Exchange. 3. I composed a new email and entered the name of the contact group in the "To:" field. 4. When that didn't work, I clicked the plus sign to the right of "To:" and attempted to browse to the group manually. 5. When the group didn't show up in the list, I again searched for the name of the group. 6. I was unable to find the group.

'24400815.mov' was successfully uploaded.

Apple Developer Relations

We cannot reproduce this issue.

Can you please verify if this issue occurs on 10.11.3 GM? A screen recording of the steps to reproduce would help us further investigate this if it still occurs.

Please update your bug report to let us know if this is still an issue for you, and provide any additional information.


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