Pausing Netflix leads to crash on AppleTV second generation

Originator:piet
Number:rdar://25635201 Date Originated:09-Apr-2016 12:20 AM
Status:Open Resolved:
Product:Apple TV Product Version:2nd generation
Classification:Serious Bug Reproducible:Always
 
Summary:
If I'm watching a movie/show on Netflix* and pause the playback and wait for the screensaver to turn on, unpausing will lead to a crash 90% of the time.

Steps to Reproduce:
1. Open Netflix app
2. Start movie
3. Pause movie
4. Wait for screensaver
5. Unpause movie


Expected Results:
1. Open Netflix app
2. start moview
3. Pause movie
4. Wait for screensaver
5. Unpause movie
*movie resumes, crowd goes wild*

Actual Results:
1. Open Netflix app
2. Start movie
3. Pause movie
4. Wait for screensaver
5. Unpause movie
* crash, go to 1*

Regression:
This used to not happen, but I'm afraid I can't pinpoint it to an exact version that caused it.

Notes:
Things that help:
- restarting the AppleTV
- Using the default screensaver (I'm using the photos slideshow)
- Restarting the AppleTV after it sleeps

* Currently Ant-Man but if I had to pick one suggestion to test this out, I'd suggest HEAT. Micheal Mann's epic crime sage with De Niro and Pacino at their peak. A good plot coupled with top performances and Mann's amazing ability to make a character out of LA topped off with some amazing action scenes is not the worst way to debug this issue.

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!