Messages And Mail Will Not Open

Originator:dbrooks
Number:rdar://27175729 Date Originated:07/5/2016
Status:Open Resolved:
Product:macOS Product Version:10.12 Beta (16A239j)
Classification:Severe Reproducible:Always
 
Summary:
After upgrading from macOS Beta 1 to macOS Beta 2 I am unable to open Mail or Messages. I get an instant crash every single time.

Steps to Reproduce:
1. Install Beta 1 over the latest El Capitan.
2. Install Beta 2 over Beta 1.
3. Try and launch Mail or Messages

Expected Results:
4. Messages open correctly

Actual Results:
4. Messages and Mail Quit unexpectedly showing a crash dump. They 

Version:
10.12 Beta (16A239j)

Notes:
I did put in a AMD card upgrade, and I noticed the crash dumps both refer to the Metal APIs. 

Configuration:
  Model Name:	Mac Pro
  Model Identifier:	MacPro5,1
  Processor Name:	Quad-Core Intel Xeon
  Processor Speed:	3.2 GHz
  Number of Processors:	1
  Total Number of Cores:	4
  L2 Cache (per Core):	256 KB
  L3 Cache:	8 MB
  Memory:	32 GB
  Processor Interconnect Speed:	4.8 GT/s
  Boot ROM Version:	MP51.007F.B03
  SMC Version (system):	1.39f11
  SMC Version (processor tray):	1.39f11
  Serial Number (system):	CMVHX0ALF4MC
  Serial Number (processor tray):	J522301S7CZJC     
  Hardware UUID:	15EA166B-53B1-56AB-B417-4179DD9B5DDC

AMD Radeon HD 7950:

  Chipset Model:	AMD Radeon HD 7950
  Type:	GPU
  Bus:	PCIe
  Slot:	Slot-1
  PCIe Lane Width:	x16
  VRAM (Total):	3072 MB
  Vendor:	ATI (0x1002)
  Device ID:	0x679a
  Revision ID:	0x0000
  ROM Revision:	113-E2080C-101
  EFI Driver Version:	01.00.624
  Metal:	Supported

Attachments:
'messages.txt' and 'mail.txt' were successfully uploaded.

Comments

Looks like it has to do with aftermarket cards in a Mac Pro. More people have chimed in here: https://forums.developer.apple.com/thread/50850. I would say this is also highly critical for devs as they are mostly the ones using betas.

By dbrooks at July 6, 2016, 6:10 p.m. (reply...)

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