After 5 days I'm still not seeing my latest release in XCode crashes organizer.

Originator:Michael.John.Kirk
Number:rdar://27277793 Date Originated:11-Jul-2016
Status:Open Resolved:
Product:Developer Tools Product Version:XCode7 and XCode8
Classification: Reproducible:
 
Summary:
I have several releases in the wild right now (e.g. 2.3.1, 2.3.2, 2.3.3) and 2.3.4 was released late Wednesday. And though the crash counts for previous releases (2.3.3, 2.3.2, etc.) continue to updated for recent days, the 2.3.4 release is not available in the version picker dropdown.

Steps to Reproduce:
1. open xcode
2. go to window -> organizer -> crashes
3. Choose version drop

Expected Results:
I expect, with some delay, usually ~24 hours, to see my new version (2.3.4) in the version selector in the crashes organizer with the list of crashes for that version.

Actual Results:
I see the 2.3.3, 2.3.2, and all other previous releases, but not the latest version. Their numbers continue to update. In fact, because the bulk of our users are now on 2.3.4, I see what looks like a huge reduction in crashes for the previous version (2.3.3), since most folks have moved on to 2.3.4. However, when I look at the crashes in iTunes Connect analytics (https://analytics.itunes.apple.com) I can see that indeed there are still plenty of crashes in the new version (~1k/day).

Version:
Xcode Version 7.3.1 (7D1014), also tried Xcode 8 Beta, XCode 8 Beta 2

Comments

Update 3

Also worth noting that on a new machine, with a fresh install of XCode I see "This Produce does not have any crash information".

Could it be something wrong with my developer account?

By Michael.John.Kirk at Oct. 14, 2016, 9:15 p.m. (reply...)

Update 2

Apparently I'm not the only one continuing to have this problem.

I posted this problem on StackOverflow, with my workaround, and several people have upvoted.

http://stackoverflow.com/questions/38335631/latest-release-not-appearing-in-xcode-crashes-organizer

FWIW today I see crashes for my latest release in ITC, but even with my workaround of manually adding my release to Info.json, I see "No crash information is available for this version.".

By Michael.John.Kirk at Oct. 14, 2016, 9:15 p.m. (reply...)

Update 1

For what it's worth, I was able to work around this for the current version by manually editing this file: $HOME/Library/Developer/Xcode/Products/com.example.app/Info.json

I was able to make a reasonable guess as to the schema based on the existing versions, and typed in a new one for the latest release (see the top most record in the attached Info.json - the entry for 2.3.4 was hand typed).

So maybe the problem is with fetching/writing the Info.json for the crashes organizer.

After making the entry, I was able to re-launch xcode, open the crashes organizer, and download crashes for the last 6 days. Yay!

Still a bug though, I shouldn't have to manually edit a json file in the future, just to get my latest crash reports.

'Info.json' was successfully uploaded.

By Michael.John.Kirk at Oct. 14, 2016, 9:14 p.m. (reply...)

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