Activity App sharing always shows no activity for some contacts

Originator:m4ttcheetham
Number:rdar://28317139 Date Originated:15-Sep-2016 10:58 AM
Status:Closed Resolved:23-Sep-2016 10:05 PM
Product:iOS Product Version:iOS 10.0.1 [14A403]
Classification:Other bug Reproducible:Sometimes
 
Area:
HealthKit (Health / Activity)

Summary:
I have added 8 friends in the sharing section of the Activity app. Out of those friends I have 3 who always show as no activity with all three rings empty. We have tried removing and adding one another both ways with no success. I have other friends who have identified the same issue with some of the people they have added.

Steps to Reproduce:
1. Open Activity App
2. Go to sharing
3. Add a friend
4. Observe that their activity remains zero after they accept

Expected Results:
Activity rings should update

Actual Results:
Activity rings remain at zero

Version:
iOS 10.0.1 [14A403]

Notes:


Configuration:
iPhone 6S

Attachments:
'IMG_2801.jpg' was successfully uploaded.

Comments

Apple Developer Relations

Hi Matthew, if the issue is resolved then we no longer need the sysdiagnoses. If you do see it re-occur, we should get them and take a look.

We are closing this bug report.

If you have questions regarding the resolution of this issue, please update your bug report with that information.

Please be sure to regularly check new Apple releases for any updates that might affect this issue.

By m4ttcheetham at Oct. 7, 2016, 7:43 a.m. (reply...)

m4ttcheetham

The issue has slowly resolved itself over the past few days. Every day one more contact has started displaying data until today where all contacts now show activity. Others have also reported the same behavior so I can only assume you guys are fixing them on your end.

Do you still want the sysdiagnose even though the issue is no longer present?

By m4ttcheetham at Sept. 22, 2016, 7:19 a.m. (reply...)

Apple Developer Relations

Can we get co-sysdiagnoses from your watch/phone pair and the friends who are having issues phone/watch pairs?

watchOS sysdiagnose Instructions:
https://developer.apple.com/services-account/download?path=/iOS/watchOS_Logs/sysdiagnose_Logging_Instructions.pdf

watchOS Logging Profile: https://developer.apple.com/services-account/download?path=/iOS/watchOS_Logs/watchOS_logging.mobileconfig

For a complete list of logging instructions visit: https://developer.apple.com/bug-reporting/profiles-and-logs/

By m4ttcheetham at Sept. 22, 2016, 7:19 a.m. (reply...)

Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!