"My New Music Mix" Missing from iTunes

Originator:kristopherdjohnson
Number:rdar://29509790 Date Originated:05-Dec-2016 08:35 AM
Status:Open Resolved:
Product:iTunes Product Version:12.5.3.17
Classification:Serious Bugr Reproducible:Not Applicable
 
Summary:
When iTunes 12 and iOS 10 were launched, iTunes on macOS and the Music app on iOS displayed both "My Favorites Mix" and "My New Music Mix" in the For You section of the apps.

However, a few weeks later, the "My New Music Mix" disappeared from the top of the For You sections in both locations (macOS and iOS). "My Favorites Mix" is still there, and "My New Music Mix" is available in the Recently Played section, but it is not being updated every week like it was when it appeared in the main section of For You.

I am seeing this on two MacBook Pro devices, on my iPhone, and on my iPad.

I have found other people complaining of similar issues online, with no known fix. For example, see <https://discussions.apple.com/thread/7665294?start=0&tstart=0>

Steps to Reproduce:
Unknown how to reproduce this.

Expected Results:
"My Favorites Mix" and "My New Music Mix" should appear at the top of the For You section of iTunes (macOS) and the Music app (iOS).

"My New Music Mix" should be automatically updated with new songs once per week.

Actual Results:
"My Favorites Mix" appears, but not "My New Music Mix".

Version:
iTunes 12.5.3.17 on macOS Sierra 10.12.1

Music app on iOS 10.1.1

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!