Incomplete metadata displayed for Aps (i.e. no App-Preview videos)

Originator:cycrypt
Number:rdar://31341632 Date Originated:30-Mar-2017 10:19 AM
Status:Open Resolved:
Product:iTunes Product Version:
Classification:severe bug Reproducible:always
 
Summary:
App-Preview Videos are not available in iTunes and are not available in iTunes Preview (Website of an App entry). Therefore metadata is incompletely displayed and disrupts the presentation of the whole app.

Steps to Reproduce:
1. Select an App which has an App-Preview Video.
2. Open that App's entry in iTunes or iTunes Preview (Website)
3. Recognize that there is no App-Preview Video displayed

Expected Results:
App-Preview Videos are consistently displayed with all the other metadata of the app.

Actual Results:
Incomplete metadata is displayed no video and not even the poster keyframe for the video.

Version:
any

Notes:
As a developer I would AT LEAST expect that in case the App-Preview video cannot be shown, the POSTER IMAGE/FRAME of the Preview Video should be displayed as an additional (6th) screenshot instead. Displaying incomplete metadata does disrupt the complete product-presentation on the AppStore.

Configuration:


Attachments:

Comments


Please note: Reports posted here will not necessarily be seen by Apple. All problems should be submitted at bugreport.apple.com before they are posted here. Please only post information for Radars that you have filed yourself, and please do not include Apple confidential information in your posts. Thank you!