Mac completely freezes

Originator:insidegui
Number:rdar://34564946 Date Originated:09/21/2017
Status:Closed Resolved:
Product:macOS + SDK Product Version:10.13 Beta (17A362a)
Classification:Performance (slow, hung) Reproducible:Sometimes
 
Summary:
Ever since I installed High Sierra, my mac randomly freezes and becomes unusable. I have to force a reset to be able to use it again. Sometimes the mouse cursor still moves, sometimes the entire OS is completely frozen (even the mouse cursor).

Steps to Reproduce:
I couldn't find specific steps to reproduce the issue, it happens randomly. I noticed that every single time it happened I had Safari opened.

Expected Results:
My Mac should not freeze randomly.

Actual Results:
My Mac freezes randomly and becomes unusable.

Version/Build:
10.13 Beta (17A362a)

Configuration:
MacBook Pro (Retina, 15-inch, Early 2013)
2,7 GHz Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 650M 1 GB

(OBS: the hang happened around 23:58, looking at the diagnostics info there's a WindowServer spindump around that time.)

(Attachment: sysdiagnose)

Comments


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