HomeKit camera preview image is black

Originator:indiekiduk
Number:rdar://39377915 Date Originated:14/4/2018
Status:DUPLICATE OF 36111963 Resolved:
Product:Home App Product Version:11.3
Classification:Other bug Reproducible:Sometimes
 
Area:
Home App

Summary:
The HomeKit camera preview image is black in the HomeApp instead of showing the photo. Tapping the camera and entering the live feed works fine. It is only the preview image that is broken. The image appears black both on the favourites screen and in the room. See attached image. The issue can be resolved temporarily by rebooting the device and the problem returns again after a few days of Home app use.

Steps to Reproduce:
Add a HomeKit camera to the home app.
Launch the Home app several times for several days.

Expected Results:
Camera preview image should be visible.

Actual Results:
Camera preview image does not appear and instead a black image is shown.

Version/Build:
iOS 11.3 and earlier

Configuration:
LogiCircle 2 wired camera
iPhone 6s iOS 11.3

Comments

Engineering has determined that your bug report (39377915) is a duplicate of 36111963 and will be closed.

By indiekiduk at May 21, 2018, 9:48 a.m. (reply...)

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