ClockFace crashes

Number:rdar://FB13265844 Date Originated:2023-10-12
Status:Closed Resolved:2023-12-21
Product:watchOS Product Version:watchOS 10.0.2 (21R371)
Classification:Crash Reproducible:
Basic Information
Please provide a descriptive title for your feedback:
ClockFace crashes
Which area are you seeing an issue with?
Watch Face
What type of issue are you reporting?
Incorrect/Unexpected Behavior
Are you seeing an issue with a Watch Face or a Complication?
Watch Face
What was the selected face?
The problem is present with every watch face.
Can you provide a video or picture of your Watch Face issue?
How often does this issue occur?

Dear watchOS Engineering Team,

I wish to report a recurring issue I've been experiencing with my Apple Watch, related to the ClockFace process responsible for rendering the watch face.

Problem Details:
The ClockFace process consistently crashes, leading to an endless loop wherein the process tries to restart itself repeatedly. This behaviour renders my Apple Watch nearly unusable while the error persists. The watch face fails to display correctly, and the device becomes largely unresponsive.

Steps to Reproduce:
Regrettably, I haven't pinpointed a specific sequence of actions that triggers the error. However, after rebooting the Apple Watch, the problem resurfaces shortly afterwards.

Additional Information:
I've observed multiple log files generated specifically for the ClockFace process at close timestamps, suggesting that the process is repeatedly crashing and restarting. I've attached a screenshot for reference.

Attempted Solutions:
I've tried turning the Apple Watch off and on again, but the issue persists.

I hope this information assists in identifying and addressing the problem. Thank you for your attention, and I look forward to a prompt resolution.



Issue was solved with the next watchOS version that was released.

By danielmunoz at Dec. 22, 2023, 2:59 p.m. (reply...)

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